About us
We handle the billing so your clinicians can handle the care
A revenue cycle team built specifically for post-acute agencies — not a general medical billing shop that also takes home health.
Our position
Post-acute billing is its own discipline
Episodic payment, visit authorizations, face-to-face documentation, and hospice benefit periods do not behave like outpatient claims. A generalist billing company learns that on your revenue.
We work exclusively with home health, hospice, homecare, and private duty agencies. That focus is why we can quote a payer mix accurately in the first conversation, and why our denial categories map to the things that actually go wrong in a post-acute episode.
Every agency gets a named account manager. Not a shared inbox, not a ticket queue — one person who knows your payers, your history, and your schedule.
By the numbers
- Clean claim rate
- 99.8%
- Claim turnaround
- 24 hrs
- Average A/R reduction
- 31%
- EMR integrations
- 30+
Specialties served
- Home Health
- Hospice
- Homecare
- Private Duty
- Behavioral Health
- Skilled Nursing
How we operate
Three commitments we are willing to be measured on
Turnaround is the product
Claims submitted within twenty-four hours of receiving documentation. Everything else we do depends on that discipline holding.
Say the number
No dashboards designed to look busy. If collections dipped, we say so on the call and explain what we are doing about it.
Fix it upstream
Re-billing a denial is not a fix. We categorize root causes and bring the pattern back to whoever owns the step that produced it.
How onboarding works
Three stages, two to four weeks
You are never mid-transition with claims in limbo. We run parallel with your current process for a full cycle before taking over.
- 01
Assess
We audit twelve months of claims, denials, and A/R aging, then walk you through exactly where revenue is leaking and what it is worth to fix.
- 02
Integrate
We connect to your existing EMR and clearinghouse, map your payer mix and fee schedules, and run parallel for one cycle before taking over.
- 03
Optimize
Once steady, we work the cycle weekly and push root-cause fixes upstream — so the same denial does not come back next quarter.
Why agencies switch
Built around the things agencies actually complain about
Most billing companies fail on the same four points. These are ours to get right.
A named account manager
You get one person who knows your agency, your payers, and your history — reachable directly, not through a ticket queue.
We work inside your EMR
No migration project and no second system for your clinicians to learn. We integrate with what you already run.
Reporting you can act on
A weekly revenue summary and monthly review call, in plain language, with the specific claims behind every number.
HIPAA-aligned by default
Signed BAAs, role-based access, encrypted transfer, and audit logging on every record we touch.
Always within reach
Start with the Financial Wellness Audit. You keep the written findings whether or not you engage us for the work that follows.
Prefer email?info@vikingbilling.com